*Shipping Fees
We use EMS. The shipping charges are automatically calculated based on the weight of the product and the recipient's location.
To learn more about EMS, click here.
http://www.post.japanpost.jp/english/index.html

*Delivery period
We will ship the products in 3-7 days from Japan. We will ship on weekdays.
Please note that the customs check may take time.

You can use Credit Card or PayPal for overseas shipping. (meaning, destination is not Japan.)
*shipment in Japan The prices on the English pages don’t include consumption tax. Please note that the Japanese consumption tax will be charged afterward if you like to receive the products in Japan.

Shop name

SHOP by NECKTIE

CEO

Takeo Chiboshi

Postal code number

181-0001

Address・Contact

5-26-8 Inokashira, Mitaka.shi, Tokyo, Japan
shop(at)necktie.tokyo / +81-422-26-6916

Explanation of charges other than the price for goods

A mailing cost is added. ※It indicates separately.

Application term of validity

Your order application is valid for 7 days from the date you received our confirmation mail from us. If we don’t receive the deposit for the order, we’ll cancel the order.

About inferior goods

For return or exchange of your order, please contact us within 7 Days from delivery date with explanation. (Email button is at the menu bar.) We do our best to deliver the best quality product. However, if you are not happy about it for some reason. Please let us know the reason when you email and help us to improve our service. *Please understand that when the product is sold out, we can’t exchange.

Sales quantity

One order need to have minimum 1 product order.

Delivered time

In general, we ship within 7 business days. (not include weekend, Japanese holidays, Japanese new years holiday. Also, maker’s work off day might effected.) In case of shipping delay due to out of stock or other unexpected situation, we’ll notify you immediately via email.

Payment method

You can use Credit Card or PayPal.

Payment term

It is a card information input at the time of a purchase. The payment of a card applies to the contract with the card issuer of use correspondingly.

Returned-goods term

Please understand beforehand that it cannot accept at all about returned goods and exchange.

Returned-goods mailing cost

Please understand beforehand that it cannot accept at all about returned goods and exchange.